PRIVACY

Last updated 9 November 2026

BELOW Studios ("we", "us") respects your privacy. This page explains what personal information this website collects, why we collect it, and what you can ask us to do with it, in line with the New Zealand Privacy Act 2020.

What we collect

  • When you send us a message. The forms on this site collect your name (on the contact form), your email address and your message.
  • When you browse. We use Google Analytics to see how the site is used: pages viewed, how you found us, your approximate location (city or country), and your device and browser type. It uses cookies and does not tell us who you are.
  • When pages and videos load. Like any website, the services that deliver this site receive your IP address and browser details so they can send you the files: Webflow (pages and images), Bunny (video), Google Fonts and jsDelivr.

Why we collect it

  • To reply to your enquiry and, if we work together, to plan and deliver the project.
  • To understand which pages and work people look at, so we can improve the site.

We don't sell or rent your information, and we don't add you to a mailing list or use your details for anything else without asking you first.

Where it is stored

Messages sent through the forms are stored by Webflow, our website platform, and forwarded to our email. Analytics data is stored by Google. These providers store data outside New Zealand, mainly in the United States, under their own privacy and security terms.

How long we keep it

We keep enquiries for as long as we need them to respond and to manage any work that follows, then delete them. Google Analytics keeps usage data for a limited period set in our account.

Cookies

Google Analytics sets cookies to tell one visit from another. You can block or delete cookies in your browser settings, or install Google's opt-out add-on (tools.google.com/dlpage/gaoptout). The site works the same either way.

Your rights

You can ask to see the personal information we hold about you, and ask us to correct or delete it. Email matt@below.co.nz and we'll respond within 20 working days, as the Privacy Act requires. If you're not happy with how we handle your request, you can contact the Office of the Privacy Commissioner at privacy.org.nz.

Contact

BELOW Studios, Auckland, New Zealand
matt@below.co.nz